This Privacy Policy explains how The Lean Gap (theleangap.com), operated by Mark Fairclough, collects, uses, and protects information you provide when using this website.
Information we collect
The only personal information collected on this site is what you voluntarily provide when signing up to receive the free guide or joining the email list. This includes your first name and email address.
If you use the contact form, your name, email address, and message are also collected for the purpose of responding to your inquiry.
How we use your information
Your email address is used to send you the free guide you requested and, with your consent, occasional articles, resources, and updates relevant to Lean and continuous improvement practitioners. You can unsubscribe at any time using the link included in every email.
Contact form submissions are used solely to respond to your message. They are not added to any marketing list without your explicit consent.
Email platform
Email communications are managed through Kit (formerly ConvertKit). Your email address and name are stored securely on Kit's platform. You can review Kit's own privacy policy at kit.com/privacy.
Cookies and tracking
This website does not use tracking cookies or analytics software. No data about your browsing behavior on this site is collected or sold.
Third parties
Your personal information is not sold, traded, or transferred to any third party. The only exception is Kit, which processes email data as described above.
Your rights
You can unsubscribe from email communications at any time using the unsubscribe link in any email. To request deletion of your personal data, contact us at the address below.
Contact
For any privacy-related questions or requests, use the contact form on this site.
theleangap.com · Mark Fairclough