Lean consulting, training and workshops for operations teams across Tennessee. Every engagement starts with understanding what's actually happening — not what the reports say.
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Most engagements follow a natural sequence. Start by seeing what's happening, understand why, then fix it. Each step builds on the last.
Walk the floor. See where time, material, and effort are being lost. Understand what's actually happening before you decide what to change.
Map the current process end to end. Find the bottlenecks, the handoff failures, and the steps that add cost without adding value.
Build the foundations of an organized, visual workplace. A practical working session that leaves the team with an environment that supports performance.
All engagements are delivered on-site across Middle Tennessee and beyond — Nashville, Franklin, Murfreesboro, Chattanooga, Memphis, and Huntsville AL. Travel billed separately.
A guided walkthrough of your facility identifying where time, material, and effort are being lost. You'll see your operation through a fresh lens — and leave with a clear picture of where to focus improvement efforts.
Best when: you know something's wrong but aren't sure where to look
A structured session that maps your current process end to end — identifying bottlenecks, handoff failures, and steps that add cost without adding value. Tangible output you can act on immediately.
Best when: you know where the problem is, but not why
A practical, hands-on session that builds the foundations of an organized, visual workplace. Not a lecture — a working session that leaves the team with an environment that supports performance and makes problems visible.
Best when: the environment is getting in the way of the work
A focused session using A3 thinking and root cause analysis to work through a specific operational problem. Structured, practical, and designed to build problem-solving capability in the team — not just solve the immediate issue.
Best when: the same problems keep coming back
A structured session helping supervisors and managers build the daily routines that sustain improvement. Because what leaders do consistently determines whether improvement sticks or slowly disappears after the consultant leaves.
Best when: improvements aren't sticking after initial implementation
A focused diagnostic of a stalled or underperforming improvement initiative — identifying the real blockers, not just the surface ones. Includes a clear-eyed written summary of findings and a prioritised path forward.
Best when: an initiative has lost momentum and nobody is sure why
Ongoing advisory support for a CI lead, operations manager, or senior leader working through a specific challenge. A monthly thinking partnership — not a retainer, not a project. One honest conversation per month that helps you see the situation clearly and make better decisions.
Best when: you need a thinking partner with field experience
Selective engagements mean the work gets the attention it deserves. Here's an honest guide to whether this is the right fit.
"Mark is a true Lean consultant. He worked with a number of our clients in food and manufacturing, building relationships from the shop floor to senior leadership to drive transformation."Dan Batey, Director — CI Teams
No pitch, no sales process. Describe what you're dealing with and I'll give you an honest response about whether — and how — I can help.
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